Need a hand?
Answers to common questions, and a direct line to a real person.
Frequently asked
What is Commfy?
Commfy helps you find real-world communities near you, build and grow your own, or host them at your venue. It’s one app for everyone who wants to connect in person rather than just online. It’s on iPhone, Android and the web at get.commfy.app.
How do I reset my password?
On the sign-in screen, tap “Forgot password” and enter your email. We’ll send you a link to set a new one. If it doesn’t arrive within a few minutes, check your spam folder, then email us. You can also sign in without a password: enter your email and tap “Email me a code”.
How do I delete my account?
Go to your profile, open Settings, and choose Delete Account. This permanently removes your account and associated data. You can also do it on the web at get.commfy.app/delete-account. If you’d rather we handle it for you, email us from the address on your account.
How do I report a community, user, or message?
Use the report option on any community, profile, or chat, or email us with the details. We review every report and remove content that breaks our community guidelines.
I’m an organiser or venue. How do I get started?
Create an account and choose your role during setup. Organisers can build a community page and post events; venues can list their space and connect with local organisers. Email us if you’d like a hand getting set up.
Can’t find what you need?
Email us at support@commfy.app and we’ll get back to you within 2 working days.
Email support